A heat pump is essentially a fridge in reverse, unlike a gas boiler that burns fossil fuels to create energy, a heat pump simply moves energy from outside and transfers it to the water that flows through your radiators. This process is highly efficient and can often generate 3.5 to 4.5x units of heat per KW of electricity bought, compared to a gas boiler which is most commonly using at best 90% of the KW of Gas bought!

Fun fact: Heat pump technology actually pre dates the gas boiler!

Currently there is a government grant available for the replacement of boilers with heat pumps of £7500. Our average installation price including the heat pump, all associated materials and the government grant is £2500-5000. The price can how ever vary depending on how much work you require, If you require more extensive work like underfloor heating or a hot water tank moving elsewhere in the property then this can increase the price.

Quite simply, YES!. Thanks to Heat Geeks software we will be able to give you an idea of energy savings and expected costs of your new heat pump system before you commit to any purchase. Our jobs also come with a performance backed guarantee so if there are higher than expected running costs we will come and put it right at our expense. Tha's how confident we are that we know what we are doing!

We only really recommend air source heat pumps to our customers currently as ground source heat pumps are more suitable for rural properties with land available to them. Modern heat pumps are more than suitable for almost all London and Surrey based homes.

Modern heat pumps like the high quality German engineered Vaillant Arotherm Plus are extremely quiet, even going flat out you can just about hear it even if you are standing next it. That said any concerns that you have about noise will be put at ease as we carry out a full sound assessment whilst on site to ensure it meets current regulations.

Like with all things it depends, you definitely don't have to have underfloor heating but some radiators may require upsizing to suit a heat pump. That said thanks to the Heat Geek's cutting edge AI ZeroDisrupt software, we are able to ensure this is kept to a minimum and we have seen several proposals that have required no upgrades to radiators or the hot water tank!

To install your new green heating machine we will site the outside unit in it's proposed location, either on an existing base, make a new one or wall mounted, 2 pipes are then run externally to you hot water tank location, we then flush your system and install the new electrics in the cylinder location. If you need a new cylinder then we will drain and remove the old one and site your new one back in it's place this generally take half a day.

If it's a simple install that need no radiator upgrades, hot water cylinder or concrete base then it can be done in as little as 2-3 days, our average installation time is 5 days but you won't be without hot water for very long and we can supply alternative heating whilst the job takes place if needed.

We are proud to be Heat Geek installers and be part of an organisation that holds itself into very high standards and high education for it's installers.

Thanks to Heat Geek you have the peace of mind to know we know our stuff, Heat Geek has the best training platform in the country to train existing boiler installers how to install heat pumps, not only that but all Heat Geek installers are verified by the top installers in the country to makes sure both their work is to a high standard and that they know how to design high efficiency heating systems!

Heat pumps work all the way down to -25 degrees, so the mild UK weather we experience here in the South is nothing for them! All of are installations are monitored and keep the system a comfortable 20-21 degrees even in the winter months when it's -3!

Just like a gas boiler heat pumps require a service once a year, the price for this is £240 inc vat.

In short no, planning rules have recently been relaxed and now 99.9% of heat pumps can be installed without the need for planning permission. (Our director Tom was actually featured in BBC news article on this very topic! Check it out here)